In this edition, Nancy (one of the Directors of Greenfields) compares two methods of managing our ever increasing email inbox with different results.
I remember at a previous engagement, many years ago, I was trying to organise an important meeting with a middle manager with no success. He would never respond to my emails, meeting requests, or phone messages and was often away from his desk.
I was told by colleagues not to take it personally because ‘Barry’, (not his real name) uses a strategy to manage his workload centred on an article that advised – ‘if you don’t respond to emails or phone calls, people eventually sort out the problem for themselves.’
On the other side of the spectrum, I recently met a highly organised successful C-Suite manager who reads and responds to every email he receives and promptly files them in a logical order. He shamed me when he saw I had over a thousand emails in my inbox, with a number of them marked as unread.
In today’s fast world of change, an overloaded inbox can cause one to become overwhelmed and mentally cluttered. There has to be a middle ground with managing your workload and specifically your email inbox. So I looked into some quick tips on sorting out my email inbox to be more like C-Suite manager and less like Barry:
If you are like me and have a backlog of emails to sort through, allocate 15 minutes a day to clear your inbox down to a manageable level.
As for Barry… people did manage to figure out the problem for themselves. That problem was Barry… and his services were no longer required.
‘Go Live’ is not the end of change management activities.
Recently Nella (one of the Directors at Greenfields) had an interesting insight regarding her beliefs. In this post, Nella talks about raising your awareness of your unconscious biases.
In this article, we look at how words can have an impact on making behavioural changes.